You can exchange your order within 30 days of purchase provided you have not opened the bag. You must contact us first to request for an exchange via firstname.lastname@example.org. You will have to return the product to our return address first, as we need to inspect the bag has not been opened before we can send you a new order. If the bag has been opened, we cannot accept an exchange.Refund Policy
You can request a refund within 30 days of purchase, but you must also return your order within 30 days in order to be issued a refund. Once we’ve received your returned order, we will inspect the bag to ensure that it has not been opened and used. For missing orders, you might be able to receive a refund, otherwise, we can also send you a new order. Refunds may take 30 days to process.Return Policy
We accept return orders provided they have not been opened and used. All returned shipping costs must be paid by customers.