Payments, Pricing & Security

PAYMENT OPTIONS

Skinny Coffee Luxe accepts credit card and debit cards online payment in a secure environment and secure payment gateway. We currently accept Visa, Mastercard and debit cards.

PRICING & CURRENCY CONVERSIONS

All our prices are listed in NZD.  For worldwide orders, you will be charged in NZD. Please note that we cannot be held responsible for any discrepancies that may arise or cause by exchange rate fluctuations.  For customers outside NZ, you can find out an estimated exchange rate for your country’s currency and we highly recommend using the online Currency Converter.

PAYMENT SAFETY & SECURITY

Please note that your credit card details will never be saved at Skinny Coffee Luxe website and it will always remain the private property of the cardholder at all times prior, during and after purchasing our items on our website.  All of your transactions are processed through our robust, safest, secure and reliable eWay Payment Gateway and PayPal.  These payment gateways are used by millions of people daily.  eWay and PayPal are heavily encrypted third-party payment processors offering SSL encryption to protect your private data.

Please read further information about our Payment Safety & Security stated in our Terms & Conditions section 11. Payments & Security.

CVV2 CONFIRMATION

All customers credit card payments must confirm and verify their CVV2 (Card Verification Value) 3 digit numbers found at the back of the card during checkout. CVV2 is an important security feature for credit card transactions on the Internet.

eWay & PayPal 

11.1 Your personal & identity protection is our most important priority. That is why we process all payments through eWay’s robust, safest, secure and reliable online payment gateway that use Secure Socket Layer (SSL) technology, which makes it really easy for you to pay by credit card payments from anywhere and from any device.  We also process payments through PayPal, which is one of the safest & most secure payment processing systems in the world.

11.2 Furthermore, eWAY Payment Gateway is tier-one PCI DSS compliant—as externally audited by Stratsec (QSA)—ensuring the highest security standards set by Visa and MasterCard.  Read more about eWay’s robust, safest and secure Payment Gateway.

11.3 We take reasonable care to make our website secure. All credit/debit card transactions on this site are processed using eWay and PayPal, a secure online payment gateway that encrypts your card details in a secure host environment.

11.4 We will not store your credit/debit card details on our systems as eWay and PayPal process it independently of Skinny Coffee Luxe.   eWay and PayPal ensured all transactions will be fully encrypted and only use to process card transactions, which you have initiated. To help ensure that your shopping experience is safe, simple and secure, Eway and PayPal use Secure Socket Layer (SSL) technology.

11.5 Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

Your safety and security are very important to us and therefore we take many active important steps in ensuring the absolute safety of your credit card and personal information.

DUTIES & TAXES

No Duties, Taxes or Customs Fees payment required if you are ordering from Skinny Coffee Luxe.  Please, we encourage you to contact the customs agency officials to find out of all applicable import fees, taxes and duties (if any). Those charges vary greatly from country to country and will not be covered by Skinny Coffee Luxe.

 

PAYMENT SHIPPING ADDRESS AND VERIFICATION

Please Note: It’s important that you enter the correct billing and shipping address and contact information, as it appears on your credit card account.  Failure to enter the correct billing and shipping details, your transactions may be held for further verification by our customer service team.

It’s also important that you enter and double check that your billing and shipping address is correct including your street number and name, suburb, city, state, zip code, and country.  We will not be responsible for any lost packages during delivery due to an incorrect shipping address, and, or if the package was sent to the wrong address when you entered during checkout.